Returns & Exchanges

At Amazfit India, we strive to ensure your smart wearable experience is seamless, offering a hassle-free 7-day return policy for any manufacturing defects or transit damage. Please ensure the product remains in its original packaging with all accessories and the invoice intact to qualify for a replacement or refund.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the product and submit a return or replacement request within 7 days of delivery.

• 2.
  Quality Inspection

  Our technical team will remotely review your claim or arrange a physical inspection to verify the reported hardware or software issue.

• 3.
  Reverse Pickup

  Once approved, a courier partner will be assigned to collect the device from your registered address at no additional cost; ensure all data is wiped and the device is factory reset.

• 4.
  Refund or Replacement

  Upon successful verification at our warehouse, we will dispatch a brand-new unit or initiate a full refund to your original payment method within 7-10 business days.